A Quick Guide to Developing an eCommerce Purchase Support Team

Do your customers require a bit more assistance than other online businesses? A purchase support team can significantly enhance your purchasing, order processing, and customer service systems. Let’s explore how it works and how you can build your own eCommerce purchase support team.   Key Responsibilities of Purchase Support Teams Ecommerce purchase support teams undertake…

Key Financial Metrics Every Ecommerce Business Owner Should Master

Accurate and up-to-date financial metrics are critical for determining the success and health of any business. These numbers aren’t just figures; they’re the GPS guiding business owners through the twists and turns of profits and losses.Key financial metrics help business owners to make business decisions that directly impact the bottom line. Luckily, you don’t have to be a financial guru to understand the key performance indicators that help your business operate.Let’s discuss key…

Harnessing AI for a Business: Practical Uses of AI in Ecommerce

AI, or artificial intelligence, is taking the business world by storm. Simply put, AI is a technology that simulates human intelligence via computers and machines. It helps improve productivity, reduces workloads, and revolutionizes various business operations.Thanks to AI’s affordability and accessibility, it is particularly beneficial to small and medium businesses that don’t have access to large budgets or workforce. AI can help these businesses analyze market trends, improve customer service processes, support marketing campaigns,…

9 Best Ecommerce Payment Gateways & How They Work (2024)

Cashless transactions have become more than a convenience for retailers—they’re a necessity. As consumers increasingly lean toward online shopping, they expect a seamless, secure, and quick payment process.  This digital pivot enhances customer experience and opens up new avenues for revenue generation. Your business is no longer confined by geographical constraints or operating hours—but without…

What Is Fraud Prevention? Strategies and Tools (2024)

Fraud is something every business owner has to contend with. A recent Cybersource report found that 2.9% of all ecommerce revenue is lost to fraud—meaning out of every $10,000 your business generates, you could potentially lose almost $300 to scammers. A fraud prevention strategy helps minimize losses and deter scammers from targeting your online store.…


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