At Google I/O, we announced new AI-driven products and experiments that build on our years of research in the field. We also spoke about Google’s commitment to developing AI responsibly in ways that maximize the positive benefits to society while addressing the challenges, guided by our AI Principles and in line with our customer privacy…
Fitbit launched Sleep Profile last year as a Premium feature that gives users a detailed monthly analysis of their sleep after they’ve used the feature for at least 14 nights over a month. “This was a multi-year effort,” says Fitbit research scientist Karla Gleichauf. “We started with the research question of, ‘Are there different types…
With the rise of AI technology, customer service has transformed at an exceptional rate. Nowadays, AI can automate mundane customer service tasks, deliver personalized experiences, and provide quicker, more accurate responses.Any business should prioritize outstanding customer service, from small local shops to large multinational corporations. Business owners must stay up-to-date with useful tools, like AI, to provide excellent customer service.But is it possible for AI-powered services to replace…
The Women’s football tournament last summer was the most-watched ever, with more than 365 million estimated viewers globally. In the UK alone, 17.4 million people tuned in to witness the Lionesses’ historic win against Germany.*However, research by Google Pixel and the Women’s Sport Trust revealed that despite record-breaking broadcast audiences and media coverage for women’s…
Getting your coffee beans into Google’s headquarters might sound like an impossible task. Colby Barr and Ryan O’Donovan didn’t have that goal in mind when they launched Verve Coffee in 2007—they simply wanted to run a café when not surfing. Verve Coffee became the go-to fuel for many Silicon Valley tech giants by focusing on…